Our Privacy Policy

When you visit any Rai Training owned websites and domains, this Privacy Policy will apply to your interaction with those sites and describes how Rai Training collects, uses, shares, or otherwise processes information you share with us and the rights you have associated with that processing.

What Activities This Privacy Policy Covers

This Privacy Policy applies to the processing of personal information collected by us when you:

Visit our websites that have a link to this Privacy Policy; Visit our branded social media pages; Visit our offices; 177-18 Wexford Terrace Jamaica, NY 11432 Receive communications from us or reach out to us, including via emails, phone calls, or texts; Register for and use our training courses or other products and services; Besides training courses, register for, attend, or take part in our events, webinars, programs, certifications, or contests; Act as or work for a service provider or supplier to us; Are employed by a customer of our products and services where your information has been shared with us; or Participate in surveys, research, or other similar data collection which we may present and gather.

What We Collect

When you interact with our websites and/or services, we collect information that you provide to us, information that we get when you use our services or browse our websites, and information we get from third parties. Here are the details:

Situations

Categories of Personal Information

Information You May Provide To Us

Generally: If you express an interest in obtaining additional information about our services; request customer support; use our “Contact Us” or similar features; register to use our websites or to receive communications; sign up for an event, webinar, or contest; participate in a program, training, certification, or survey; use our products and services; download certain content; or are employed by a customer of our products and services where your information has been shared with us, we collect contact information, such as your name, job title, company name, address, phone number, email address, username, and password, as well as other information you have voluntarily chosen to share. Training Courses: If you register for a training course, we collect contact information (name, address, phone, email address), financial and billing information (such as billing name and address, credit card number or bank account information), username, and password.Certifications: Certification requirements for regulatory bodies as part of certain training courses may include social security number, date of birth, applicable professional license number, driver license number, employer name, employer address, and employer license number.

Events: If you attend an event, we may collect attendee badge information, which may include name, title, company name, address, country, phone number, and email address, image, and video. Other Registrations: If you register with us for various purposes, including joining a community we host or participating in a group program, training, or certification, we may collect your username, photo, video, or other biographical information such as your occupation, location, social media profiles, usernames, company name, areas of expertise, and interests. Surveys and Research: If you voluntarily submit certain information to us, such as filling out a survey, responding to a questionnaire, or participating in other forms of research, we collect the information you provide, which may include personal information. Supplier or Supplier Employee: If you are a supplier or service provider to Rai Training (or work for a supplier or service provider), we collect your contact information, payment, and billing information.

Information We May Get When You Visit a Rai Training Website or Use Our Services

Website Interaction and Emails: If you interact with our websites or emails, we collect information about your device and your usage of our websites or emails (such as Internet Protocol (IP) addresses or other identifiers), which may qualify as personal information, using cookies, web beacons, or similar technologies. Products and Services: If you use and interact with our products and services, we collect information about your device and usage of our services through log files and other technologies.

Information We Receive From Third Parties

From time to time, we may obtain information about you from third-party sources, such as public databases, websites, resellers and distributors, joint marketing or business partners, marketing affiliates, security and fraud detection firms, and your employer if your employer is our customer.

Examples include:

Contact information from business partners; Search results and links, including paid listings; Credit history information from credit bureaus.

When you browse our website, we may log your IP address but do not link it to any personal information unless you are logged into the website. As you navigate our websites, services, or emails, we use common information-gathering tools like cookies, web beacons, and pixels.

What Device and Usage Data Do We Process?

We gather certain device information when users visit our websites, such as:

Identifiers like user ID, username, and email address; Internet activity information like IP address, device and application information, browser type, and user interactions.

We may use aggregated usage data for internal business purposes, such as identifying customer opportunities and ensuring that we meet the demands of our customers.

Cookies, Web Beacons, and Other Tracking Technologies

We use technologies such as web beacons, pixels, tags, and JavaScript, alone or with cookies, to gather information about how people interact with our websites and emails. You can adjust cookie settings in your browser, but removing or rejecting cookies may limit the availability of our services.

Social Media Features

Our websites may use social media features such as sharing widgets. These features may collect your information if you click through from our websites.

Choices About Your Data

Accessing Your Personal Information After Registering for a Course: You can review and update your personal information by logging into your account. Promotional Messages: You can stop receiving promotional emails from us by following the "unsubscribe" instructions in those emails.

How We Use Your Information

We use your personal information to:

Simplify your experience on our sites; Deliver the services you request; Help you complete educational requirements; Provide customer service and support.

Who We May Share Your Personal Information With

We do not sell or rent your personal information. We only share your personal information as follows:

With applicable regulatory bodies to confirm your educational requirements; With third-party vendors who assist with services like marketing, billing, and fraud prevention; In connection with or during a business transfer or merger.

How Long We Keep Your Information

We store your information until you ask us to delete it or until you have been inactive for an extended period. However, we may retain information in backup or as required by law.

Internet Commerce

Our online registration is designed with privacy in mind. Rai Training is committed to data security, using TLS 1.2 encryption to protect credit card information.

Children's Privacy

Our websites and services are not directed at children under 16. We do not knowingly collect personal information from children.

International Visitors

Our websites are hosted in the U.S., and by visiting, you consent to the transfer and processing of your data in the U.S.

Security of Your Personal Information

We protect your personal information using encryption and password-controlled servers with limited access.

Your Rights Relating to Your Personal Information

You may have certain rights under local privacy laws, such as accessing, deleting, or restricting the processing of your personal information.

How To Contact Us

If you have questions or complaints about Rai Training's Privacy Policy, please contact us at

[email protected]

.

Revisions to the Privacy Policy

We may change this Privacy Policy from time to time. When we do, we'll notify you by revising the date at the top of the policy or by providing additional notice on our websites.